Handling Time 

2 - 3 Business Days 


All items will be shipped out using DHL Express with tracking number. 

Estimate delivery time is between 5 - 7 working days. (Depends on customs clearance) 

Customs and import taxes 

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. 

Certain countries such as US, EU, UK, Australia and others are required to pay customs duty and import taxes when purchasing abroad applies. 

We are not collecting any customs and import taxes during purchases. 

 **No refund will be given if buyers refuse to pay customs and import taxes** 


Refund will be given if the item is damaged during transit. (Send us full pictures of damage item, packaging, and courier label) 

Returns & exchanges 

We gladly accept returns, exchanges and cancellations 

Contact us within: 14 days of delivery 

Dispatch items back within: 30 days of delivery 

Request a cancellation within: 6 hours of purchase 

**Returns and refunds will only be accepted if product verification serial number has not been scratched** 

Conditions of return 

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

Questions about your order? 

Kindly contact us if you have any problems with your order.